Refund policy

OUR COMMITMENT TO EXCELLENCE

At Ohara, we are dedicated to providing a premium fit and superior fabric quality. If a
product does not meet your expectations, our strict but fair return and exchange
guidelines ensure that we maintain the highest standards for all our customers.

 

POLICY GUIDELINES

Timeframe: All return and exchange requests must be initiated within 3 days of
receiving your order.
Condition of Items: To be eligible for an exchange or return, items must be absolutely
"fresh", meaning they must be unworn, unwashed, undamaged, and retain all original
tags and packaging intact.
Sale Items: Products purchased during a sale or at a discounted rate cannot be
exchanged for non-sale (regularly priced) merchandise.
Delivery Costs: Any delivery costs associated with returning or exchanging items
must be paid in advance by the customer.
How to Initiate: If you wish to change or return an item, you must contact us directly
at 01729655691 or oharabrandbd@gmail.com to authorize the process. Unapproved returns will not
be accepted.

 

Ohara Customer Support
Attn: Saymon
Email: oharabrandbd@gmail.com
Phone: 01729655691
Website: www.oharabrand.com
Bangladesh